Shipping & Cancellation Policies

At New Season Creations, every piece is handmade with love and a sprinkle of good vibes. We’re a small market in sunny Florida, and we take care to package each order so it arrives safe and ready to brighten your day.

Production Time
Most treasures are finished and out-the-door within 5-7 business days. Because everything is handcrafted, sometimes it may take a touch longer during busy seasons. If we expect a delay, we’ll reach out and keep you in the loop.

Shipping and Carriers
Standard shipping is included in our product prices, so there are no surprise shipping fees at checkout. We primarily ship through USPS. If you'd like a rush upgrade or a different carrier, just drop us a note at info@newseasoncreations.com before placing your order, and we'll do our best to make it happen.

Costs and Refunds
If a package arrives damaged or there's an issue with your order, please reach out-we absolutely want you to love your purchase, and we'll work with you to make it right.

Custom & Special Orders
If you’ve ordered something custom, we’ll confirm timing with you directly. These may take a little extra time, but we promise they’re worth the wait.

Thank you for supporting our small business—we’re thrilled to send a little piece of our sunshine your way. 🌞

Cancellation Policy

We understand that plans change! You may cancel your order within 48 hours of placing it—no questions asked. Just send us an email at info@newseasoncreations.com to let us know.

Please note: for personalized or custom items, cancellations are not possible once the piece has entered production. We appreciate your understanding and will always do our best to help if you have concerns.